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Important Information

  • DionnaOlivia's Product Details

    • All items are made to order and are one of a kind. No bag is exactly alike. When you select an item you will receive one that is very similar. Or you can select a style, but choose completely different colors and fabric. Just complete the Contact Form above. Please also see Custom Orders and Requests. 
    • Please allow 6-8 weeks for items available on the website to be created. You will receive an email confirmation once your item has been shipped.
    • If you would like to order an item that is Sold Out, please complete the Contact Form above to make your request.

  • Custom Orders and Requests

    • For custom orders and requests, please complete the Contact Form above.  
    • Please note that custom orders can take 3-6 months to complete. This depends on the type of request (i.e., custom purse, quilt, tote, etc.), the design and complexity of each requested item. 
    • Custom Purses: Please allow up to 3 months.
    • Custom Totes, Duffels, and Backpacks: Please allow up to 4 months.
    • Custom Quilts: Please allow up to 6 months.
    • For inspiration please browse the other sections of my website (purses, wallets, totes, quilts, etc.). I am looking forward to working with you!

  • Policies, Terms, and Conditions

    • Each item is handmade. Many hours of time, effort and creativity are invested into each product.
    • The lighting in the photos may impact/appear different from the actual color of the item.
    • Products may also be subject to minor flaws due to being handmade.
    • Measurements/dimensions for each item are approximates.
    • Products available on the website may take up to 8 weeks to be completed.
    • Custom orders may take 3-6 months to complete. This depends on the type of request (i.e., custom purse, quilt, tote, etc.), the design and complexity of each requested item. 
    • No rushed orders will be accepted at this time. 
    • Returns, refunds and credits are not permitted. All sales are final.
    • When you place your order, you are accepting these polices, terms and conditions. 
    • Thank you so much for your business and your support!